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Use this endpoint to retrieve member information for users in your organization. This returns the complete member object including profile details, location, status, role, and configuration.

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REQUEST

POST https://api.hellotracks.com/api/getaccounts

{
  "data": {
    "uids": ["<uid-1>", "<uid-2>", "<uid-n>"]
  }
}
​
uids
array
Optional array of specific member UIDs to retrieve.
  • If provided: Returns only the specified members (subject to permissions)
  • If omitted: Returns yourself + all members you have permission to view (your organization/network)

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Automatic Member Retrieval

When no uids are specified:
  • Personal accounts: Returns your own account
  • Company members: Returns your account + all members in your organization
  • Workers: May have restricted visibility based on company settings

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Permissions

  • You can only retrieve members you have permission to view
  • Archived/suspended members can be retrieved if you have appropriate permissions
  • Workers may have limited access to other members based on company settings

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RESPONSE

{
  "status": 0,
  "accounts": [
    {
      "uid": "abc123",
      "username": "[email protected]",
      "name": "John Doe",
      "phone": "+14155551234",
      "email": "[email protected]",
      "role": "worker",
      "teams": [1, 2],
      "location": {
        "lat": 37.7749,
        "lng": -122.4194,
        "ts": 1634567890000,
        "accuracy": 10
      },
      "moving": "halted",
      "status_label": "Available",
      "color": "#22c328"
      // ... see Member Object for complete structure
    }
  ]
}
​
status
integer
required
Status code. 0 indicates success.
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accounts
array
required
Array of member objects. Each member contains 55+ properties including:
  • Core identity (uid, username, name, phone, email)
  • Role and permissions (role, teams, active_status)
  • Real-time location and status
  • Working hours and availability
  • Device information
  • Configuration and preferences
See the Member API Object for complete field documentation.

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Common Use Cases

Get all organization members: 
{
  "data": {}
}
Get specific members by UID: 
{
  "data": {
    "uids": ["worker1uid", "worker2uid", "worker3uid"]
  }
}
Check member status and location: Use this endpoint to get current location, battery level, and online status for field workers.
Complete Field Reference: See the Member API Object for documentation of all 55+ properties returned in each member object, including nested structures for location, device info, working hours, and more.
curl -X POST https://api.hellotracks.com/api/getaccounts \
  --header 'API-Key: YOUR_API_KEY' \
  --header 'Content-Type: application/json' \
  -d '{
    "data": {}
  }'