Skip to main content
curl -X POST https://api.hellotracks.com/api/deleteaccount \
  --header 'API-Key: YOUR_API_KEY' \
  --header 'Content-Type: application/json' \
  -d '{
    "data": {
      "uid": "abc123"
    }
  }'
Delete (deactivate) a member from your organization. This removes the member’s access and marks their account as inactive.
Permanent Action: Deleted members lose access to the organization. Their historical data (jobs, tracks, etc.) is preserved but the account is deactivated. Consider carefully before deleting.

​
REQUEST

POST https://api.hellotracks.com/api/deleteaccount

{
   "data": {
      "uid": "<member-uid>"
   }
}
Alternatively, delete multiple members at once: 
POST https://api.hellotracks.com/api/deleteaccount

{
   "data": {
      "uids": ["<member-uid-1>", "<member-uid-2>", "<member-uid-3>"]
   }
}
​
uid
string
UID of the member to delete. Required unless using uids for batch deletion.The member must not be a company account (cannot delete the company itself).
​
uids
array
Array of member UIDs to delete multiple members at once. Alternative to uid for batch operations.Example: ["abc123", "def456", "ghi789"]

​
What Happens When You Delete a Member

  1. Account Deactivation: The member’s account is marked as inactive/deleted
  2. Access Removed: The member loses access to the organization and mobile app
  3. Data Preserved: Historical data (jobs, locations, reports) remains intact
  4. Reactivation Possible: If you create a member with the same username later, the account can be reactivated

​
Permissions

  • Administrators Only: Only administrators and company owners can delete members
  • Edit Permission Required: You must have edit permissions for the member
  • Cannot Delete Company: You cannot delete the company account itself

​
Batch Deletion

When using the uids array:
  • All specified members are deleted in a single operation
  • Members you don’t have permission to delete are skipped (no error)
  • Useful for bulk cleanup or offboarding multiple employees

​
RESPONSE

{
  "status": 0
}
​
status
integer
required
Status code. 0 indicates success.

​
Examples

curl -X POST https://api.hellotracks.com/api/deleteaccount \
  --header 'API-Key: YOUR_API_KEY' \
  --header 'Content-Type: application/json' \
  -d '{
    "data": {
      "uid": "abc123"
    }
  }'
Reactivation: If you later create a member with the same username using Create Member, the previously deleted account will be reactivated with its history intact.
⌘I