curl -X POST https://api.hellotracks.com/api/deleteaccount \
--header 'API-Key: YOUR_API_KEY' \
--header 'Content-Type: application/json' \
-d '{
"data": {
"uid": "abc123"
}
}'
curl -X POST https://api.hellotracks.com/api/deleteaccount \
--header 'API-Key: YOUR_API_KEY' \
--header 'Content-Type: application/json' \
-d '{
"data": {
"uids": ["worker1", "worker2", "worker3"]
}
}'
{
"status": 123
}Account Management
Delete Member
Remove a member from your organization.
POST
/
api
/
deleteaccount
curl -X POST https://api.hellotracks.com/api/deleteaccount \
--header 'API-Key: YOUR_API_KEY' \
--header 'Content-Type: application/json' \
-d '{
"data": {
"uid": "abc123"
}
}'
curl -X POST https://api.hellotracks.com/api/deleteaccount \
--header 'API-Key: YOUR_API_KEY' \
--header 'Content-Type: application/json' \
-d '{
"data": {
"uids": ["worker1", "worker2", "worker3"]
}
}'
{
"status": 123
}Delete (deactivate) a member from your organization. This removes the member’s access and marks their account as inactive.
Alternatively, delete multiple members at once:
Permanent Action: Deleted members lose access to the organization. Their historical data (jobs, tracks, etc.) is preserved but the account is deactivated. Consider carefully before deleting.
REQUEST
POST https://api.hellotracks.com/api/deleteaccount
{
"data": {
"uid": "<member-uid>"
}
}
POST https://api.hellotracks.com/api/deleteaccount
{
"data": {
"uids": ["<member-uid-1>", "<member-uid-2>", "<member-uid-3>"]
}
}
string
UID of the member to delete. Required unless using
uids for batch deletion.The member must not be a company account (cannot delete the company itself).array
Array of member UIDs to delete multiple members at once. Alternative to
uid for batch operations.Example: ["abc123", "def456", "ghi789"]What Happens When You Delete a Member
- Account Deactivation: The member’s account is marked as inactive/deleted
- Access Removed: The member loses access to the organization and mobile app
- Data Preserved: Historical data (jobs, locations, reports) remains intact
- Reactivation Possible: If you create a member with the same username later, the account can be reactivated
Permissions
- Edit Permission Required: You must have edit permissions for the member. This includes company owners/admins and dispatchers where their account relationship permits editing.
- Cannot Delete Company: You cannot delete the company account itself
Batch Deletion
When using theuids array:
- All specified members are deleted in a single operation
- Members you don’t have permission to delete are skipped (no error)
- Useful for bulk cleanup or offboarding multiple employees
RESPONSE
{
"status": 0
}
integer
required
Status code.
0 indicates success.Examples
curl -X POST https://api.hellotracks.com/api/deleteaccount \
--header 'API-Key: YOUR_API_KEY' \
--header 'Content-Type: application/json' \
-d '{
"data": {
"uid": "abc123"
}
}'
curl -X POST https://api.hellotracks.com/api/deleteaccount \
--header 'API-Key: YOUR_API_KEY' \
--header 'Content-Type: application/json' \
-d '{
"data": {
"uids": ["worker1", "worker2", "worker3"]
}
}'
Reactivation: If you later create a member with the same username using Create Member, the previously deleted account will be reactivated with its history intact.
Related Endpoints
- Get Members - Retrieve member information
- Create Member - Add new members (can reactivate deleted ones)
- Edit Member - Update member properties