Create Jobs

curl -X POST https://api.hellotracks.com/api/createjobs \
--header 'API-Key: ...' -d \
'
{
    "data": {
        "jobs": [
            {
                "destinationLat": 37.7749,
                "destinationLng": -122.4194,
                "destinationName": "Job in San Francisco created via API",
                "worker": "username@company.com",
                "day": 20231110
            }
        ]
    }
}
'

{
    "status": 0,
    "jobs": [
        {
            "id": "64d88ed519c0ae41096aa4b4",
            "day": 20251008,
            "number": 1,
            "type": 0,
            "priority": 5,
            "destinationName": "Acme Corp - Headquarters",
            "destinationText": "Main entrance, building A",
            "destinationLat": 37.7749,
            "destinationLng": -122.4194,
            "radius": 100,
            "contactName": "John Smith",
            "contactPhone": "+14155551234",
            "contactEmail": "john.smith@acme.com",
            "worker": "worker@company.com",
            "workerName": "Jane Doe",
            "workerEmail": "jane@company.com",
            "workerPhone": "+14155559876",
            "receiverUid": "abc123",
            "assigneeName": "Jane Doe",
            "assigneeUsername": "worker@company.com",
            "dispatcherName": "Dispatcher Mike",
            "dispatcherUid": "disp456",
            "textDispatcher": "Please deliver before 3 PM",
            "textReceiver": "Call customer on arrival",
            "itemsToPickup": 0,
            "itemsToDropoff": 3,
            "onSiteSeconds": 900,
            "windowStart": 800,
            "windowEnd": 1500,
            "tsCreated": 1696723200000,
            "tsSaved": 1696723245000,
            "tsAssigned": 1696723250000,
            "tsAccepted": 1696723300000,
            "tsScheduled": 1696748400000,
            "tsCheckIn": 1696752000000,
            "tsCheckOut": 1696752900000,
            "tsDoneSuccess": 1696752950000,
            "scheduledStart": 1696748400000,
            "scheduledEnd": 1696749300000,
            "orderId": 1012345,
            "fileNumber": "ORD-2024-1234",
            "uidSecondary": "EXT-9876",
            "labels": "urgent,vip",
            "carryOver": 0,
            "placeName": "Acme Corp HQ",
            "placeUid": "place789",
            "linkedForms": "delivery-form,signature-form",
            "linkedZones": "zone1,zone2",
            "teamId": 2,
            "confirmationEmails": "manager@acme.com,ops@acme.com",
            "customFields": [
                {"key": "PO_Number", "val": "PO-2024-5678"},
                {"key": "Department", "val": "Facilities"}
            ],
            "extra_number_1_key": "Weight (kg)",
            "extra_number_1_val": 45.5,
            "extra_text_1_key": "Special Instructions",
            "extra_text_1_val": "Fragile - Handle with care",
            "signatureName": "John Smith",
            "signatureSvg": "data:image/svg+xml;base64,PHN2ZyB3aWR0aD0...",
            "tsSignature": 1696752900000,
            "createdBy": "admin123",
            "createdVia": "api",
            "isTemplate": false,
            "jobType": "Delivery"
        }
    ]
}

POST

api

createjobs

curl -X POST https://api.hellotracks.com/api/createjobs \
--header 'API-Key: ...' -d \
'
{
    "data": {
        "jobs": [
            {
                "destinationLat": 37.7749,
                "destinationLng": -122.4194,
                "destinationName": "Job in San Francisco created via API",
                "worker": "username@company.com",
                "day": 20231110
            }
        ]
    }
}
'

{
    "status": 0,
    "jobs": [
        {
            "id": "64d88ed519c0ae41096aa4b4",
            "day": 20251008,
            "number": 1,
            "type": 0,
            "priority": 5,
            "destinationName": "Acme Corp - Headquarters",
            "destinationText": "Main entrance, building A",
            "destinationLat": 37.7749,
            "destinationLng": -122.4194,
            "radius": 100,
            "contactName": "John Smith",
            "contactPhone": "+14155551234",
            "contactEmail": "john.smith@acme.com",
            "worker": "worker@company.com",
            "workerName": "Jane Doe",
            "workerEmail": "jane@company.com",
            "workerPhone": "+14155559876",
            "receiverUid": "abc123",
            "assigneeName": "Jane Doe",
            "assigneeUsername": "worker@company.com",
            "dispatcherName": "Dispatcher Mike",
            "dispatcherUid": "disp456",
            "textDispatcher": "Please deliver before 3 PM",
            "textReceiver": "Call customer on arrival",
            "itemsToPickup": 0,
            "itemsToDropoff": 3,
            "onSiteSeconds": 900,
            "windowStart": 800,
            "windowEnd": 1500,
            "tsCreated": 1696723200000,
            "tsSaved": 1696723245000,
            "tsAssigned": 1696723250000,
            "tsAccepted": 1696723300000,
            "tsScheduled": 1696748400000,
            "tsCheckIn": 1696752000000,
            "tsCheckOut": 1696752900000,
            "tsDoneSuccess": 1696752950000,
            "scheduledStart": 1696748400000,
            "scheduledEnd": 1696749300000,
            "orderId": 1012345,
            "fileNumber": "ORD-2024-1234",
            "uidSecondary": "EXT-9876",
            "labels": "urgent,vip",
            "carryOver": 0,
            "placeName": "Acme Corp HQ",
            "placeUid": "place789",
            "linkedForms": "delivery-form,signature-form",
            "linkedZones": "zone1,zone2",
            "teamId": 2,
            "confirmationEmails": "manager@acme.com,ops@acme.com",
            "customFields": [
                {"key": "PO_Number", "val": "PO-2024-5678"},
                {"key": "Department", "val": "Facilities"}
            ],
            "extra_number_1_key": "Weight (kg)",
            "extra_number_1_val": 45.5,
            "extra_text_1_key": "Special Instructions",
            "extra_text_1_val": "Fragile - Handle with care",
            "signatureName": "John Smith",
            "signatureSvg": "data:image/svg+xml;base64,PHN2ZyB3aWR0aD0...",
            "tsSignature": 1696752900000,
            "createdBy": "admin123",
            "createdVia": "api",
            "isTemplate": false,
            "jobType": "Delivery"
        }
    ]
}

Request

POST https://api.hellotracks.com/api/createjobs
{
	data: {
		jobs: [
			 job_1,
			 job_2,
			   ...
			 job_n
		 ],
		 sendRouteChange: <boolean>,
		 autoassign: <boolean>,
		 isTemplate: <boolean>
	}
}

See also Job-API-Object to see properties of a job.

To directly assign a user, set the worker property in the job to the worker’s username. To get the worker’s username, retrieve the username in Member-API-Object, for example via /getaccounts.

curl -X POST https://api.hellotracks.com/api/createjobs \
--header 'API-Key: ...' -d \
'
{
    "data": {
        "jobs": [
            {
                "destinationLat": 37.7749,
                "destinationLng": -122.4194,
                "destinationName": "Job in San Francisco created via API",
                "worker": "username@company.com",
                "day": 20231110
            }
        ]
    }
}
'

jobs

array

required

An array of objects, each object needs to confirm the Job API Object schema.Important Notes:

Do not set the id field, this will be set automatically upon creation.
You can optionally set the uidSecondary field as a custom external identifier. If a job with the same uidSecondary already exists for the company, the existing job will be updated instead of creating a new one.
To assign a job during creation, set the worker field to the worker’s username or set receiverUid to the worker’s UID.
For custom job fields, use either customFields as an array of { "key": "...", "val": "..." } objects, or use custom_<fieldName> for single fields.

sendRouteChange

boolean

default:"false"

If true, assigned and day set to today, notifies assignee immediately of jobs being updated. The list of jobs will be updated automatically on their device.

autoassign

boolean

default:"false"

Indicates that the created jobs should automatically be assigned to a member. It will choose the nearest member that is available, taking the shift and day-route into account.

isTemplate

boolean

default:"false"

If set to true, creates jobs as templates rather than regular jobs. Job templates can be reused to create multiple jobs with the same configuration.

Custom Fields in `jobs`

Inside each job object, custom fields can be sent in the following format:

customFields array (recommended for multiple fields):

"customFields": [
  { "key": "PO_Number", "val": "PO-2026-1234" },
  { "key": "Department", "val": "Facilities" }
]

curl -X POST https://api.hellotracks.com/api/createjobs \
--header 'API-Key: ...' -d \
'
{
    "data": {
        "jobs": [
            {
                "destinationName": "Create job with custom fields",
                "day": 20260224,
                "customFields": [
                    { "key": "PO_Number", "val": "PO-2026-1234" },
                    { "key": "Department", "val": "Facilities" }
                ]
            }
        ]
    }
}
'

Response

{
	status: 0,
	jobs : [
		job_1,
		job_2,
		...
	    job_n
	]
}

status

number

required

Guaranteed to be set. Set to 0 if successful.

jobs

array

required

The array of all jobs created by this request.

curl -X POST https://api.hellotracks.com/api/createjobs --header 'API-Key: ...' -d '
{
    "data": {
        "jobs": [
            {
                "destinationLat": 37.7749,
                "destinationLng": -122.4194,
                "destinationName": "This is a new job in San Francisco created via API"
            }
        ]
    }
}
'

{
    "status": 0,
    "jobs": [
        {
            "id": "64d88ed519c0ae41096aa4b4",
            "day": 20251008,
            "number": 1,
            "type": 0,
            "priority": 5,
            "destinationName": "Acme Corp - Headquarters",
            "destinationText": "Main entrance, building A",
            "destinationLat": 37.7749,
            "destinationLng": -122.4194,
            "radius": 100,
            "contactName": "John Smith",
            "contactPhone": "+14155551234",
            "contactEmail": "john.smith@acme.com",
            "worker": "worker@company.com",
            "workerName": "Jane Doe",
            "workerEmail": "jane@company.com",
            "workerPhone": "+14155559876",
            "receiverUid": "abc123",
            "assigneeName": "Jane Doe",
            "assigneeUsername": "worker@company.com",
            "dispatcherName": "Dispatcher Mike",
            "dispatcherUid": "disp456",
            "textDispatcher": "Please deliver before 3 PM",
            "textReceiver": "Call customer on arrival",
            "itemsToPickup": 0,
            "itemsToDropoff": 3,
            "onSiteSeconds": 900,
            "windowStart": 800,
            "windowEnd": 1500,
            "tsCreated": 1696723200000,
            "tsSaved": 1696723245000,
            "tsAssigned": 1696723250000,
            "tsAccepted": 1696723300000,
            "tsScheduled": 1696748400000,
            "tsCheckIn": 1696752000000,
            "tsCheckOut": 1696752900000,
            "tsDoneSuccess": 1696752950000,
            "scheduledStart": 1696748400000,
            "scheduledEnd": 1696749300000,
            "orderId": 1012345,
            "fileNumber": "ORD-2024-1234",
            "uidSecondary": "EXT-9876",
            "labels": "urgent,vip",
            "carryOver": 0,
            "placeName": "Acme Corp HQ",
            "placeUid": "place789",
            "linkedForms": "delivery-form,signature-form",
            "linkedZones": "zone1,zone2",
            "teamId": 2,
            "confirmationEmails": "manager@acme.com,ops@acme.com",
            "customFields": [
                {"key": "PO_Number", "val": "PO-2024-5678"},
                {"key": "Department", "val": "Facilities"}
            ],
            "extra_number_1_key": "Weight (kg)",
            "extra_number_1_val": 45.5,
            "extra_text_1_key": "Special Instructions",
            "extra_text_1_val": "Fragile - Handle with care",
            "signatureName": "John Smith",
            "signatureSvg": "data:image/svg+xml;base64,PHN2ZyB3aWR0aD0...",
            "tsSignature": 1696752900000,
            "createdBy": "admin123",
            "createdVia": "api",
            "isTemplate": false,
            "jobType": "Delivery"
        }
    ]
}

Get Jobs Edit Jobs

API Documentation

Job Management

Dispatch and Routing

Location

Account Management

Place Management

Reports

No-Code Integrations

Request

Custom Fields in `jobs`

Response

​Request

​Custom Fields in jobs

​Response

Request

Custom Fields in `jobs`

Response