Refresh an ETA session
curl --request POST \
--url https://api.hellotracks.com/v1/eta/sessions/{id}/refresh \
--header 'API-Key: <api-key>'import requests
url = "https://api.hellotracks.com/v1/eta/sessions/{id}/refresh"
headers = {"API-Key": "<api-key>"}
response = requests.post(url, headers=headers)
print(response.text)const options = {method: 'POST', headers: {'API-Key': '<api-key>'}};
fetch('https://api.hellotracks.com/v1/eta/sessions/{id}/refresh', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.hellotracks.com/v1/eta/sessions/{id}/refresh",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_HTTPHEADER => [
"API-Key: <api-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.hellotracks.com/v1/eta/sessions/{id}/refresh"
req, _ := http.NewRequest("POST", url, nil)
req.Header.Add("API-Key", "<api-key>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.hellotracks.com/v1/eta/sessions/{id}/refresh")
.header("API-Key", "<api-key>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.hellotracks.com/v1/eta/sessions/{id}/refresh")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["API-Key"] = '<api-key>'
response = http.request(request)
puts response.read_body{
"data": {
"session": {
"id": "eta_k7m2p9x4q8r3",
"token": "k7m2p9x4q8r3",
"jobId": "650000000000000000000001",
"placeId": "p1q2r3",
"memberId": "a1b2c3",
"recipientName": "Sam Lee",
"recipientPhone": "+14155550102",
"recipientEmail": "sam@example.com",
"title": "Install water heater",
"status": "assigned",
"recipientStatus": "unknown",
"etaWindowStart": 1793552400000,
"etaWindowEnd": 1793563200000,
"etaConfidence": "scheduled",
"publicUrl": "https://eta.page/K7M2-P9X4-Q8R3",
"apiUrl": "https://api.hellotracks.com/api/eta/k7m2p9x4q8r3",
"showWorkerName": true,
"showMap": true,
"branding": {
"companyName": "Example Plumbing",
"companyId": "c1d2e3"
},
"viewedAt": 0,
"readyConfirmedAt": 0,
"accessNotes": "",
"rescheduleRequestedAt": 0,
"rescheduleNote": "",
"source": "public_api",
"createdById": "c1d2e3",
"createdByName": "Example Plumbing",
"createdAt": 1793520000000,
"updatedAt": 1793520000000,
"expiresAt": 1796112000000,
"revokedAt": 0,
"expired": false,
"revoked": false,
"job": {
"id": "650000000000000000000001",
"title": "Install water heater",
"date": "2026-11-02",
"status": "assigned",
"progressCode": 1,
"timeWindow": {
"start": "09:00",
"end": "12:00"
},
"address": "500 Market St, San Francisco, CA 94105"
},
"recipientSafe": {
"ready": false,
"accessNotesAdded": false,
"rescheduleRequested": false
}
}
},
"error": null,
"meta": {
"path": "/v1/eta/sessions/{id}/refresh",
"method": "POST"
}
}{
"data": null,
"error": {
"code": "invalid_request",
"message": "date must be YYYY-MM-DD"
},
"meta": {
"path": "/jobs",
"method": "GET"
}
}{
"data": null,
"error": {
"code": "invalid_api_key",
"message": "Invalid Hellotracks API key."
},
"meta": {
"path": "/jobs",
"method": "GET"
}
}{
"data": null,
"error": {
"code": "forbidden",
"message": "No permission."
},
"meta": {
"path": "/jobs",
"method": "GET"
}
}{
"data": null,
"error": {
"code": "throttled",
"message": "Too many requests."
},
"meta": {
"path": "/jobs",
"method": "GET"
}
}{
"data": null,
"error": {
"code": "internal_error",
"message": "Hellotracks API is temporarily unavailable."
},
"meta": {
"path": "/jobs",
"method": "GET"
}
}ETA pages
Refresh an ETA session
Recalculates the session’s status and ETA window from the job, the assignee’s trip and location, and records an eta_recalculated event. No body. Workers are refused with 403 (code permission_denied). An unknown session id gives 400 (invalid_request).
POST
/
eta
/
sessions
/
{id}
/
refresh
Refresh an ETA session
curl --request POST \
--url https://api.hellotracks.com/v1/eta/sessions/{id}/refresh \
--header 'API-Key: <api-key>'import requests
url = "https://api.hellotracks.com/v1/eta/sessions/{id}/refresh"
headers = {"API-Key": "<api-key>"}
response = requests.post(url, headers=headers)
print(response.text)const options = {method: 'POST', headers: {'API-Key': '<api-key>'}};
fetch('https://api.hellotracks.com/v1/eta/sessions/{id}/refresh', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.hellotracks.com/v1/eta/sessions/{id}/refresh",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_HTTPHEADER => [
"API-Key: <api-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.hellotracks.com/v1/eta/sessions/{id}/refresh"
req, _ := http.NewRequest("POST", url, nil)
req.Header.Add("API-Key", "<api-key>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.hellotracks.com/v1/eta/sessions/{id}/refresh")
.header("API-Key", "<api-key>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.hellotracks.com/v1/eta/sessions/{id}/refresh")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["API-Key"] = '<api-key>'
response = http.request(request)
puts response.read_body{
"data": {
"session": {
"id": "eta_k7m2p9x4q8r3",
"token": "k7m2p9x4q8r3",
"jobId": "650000000000000000000001",
"placeId": "p1q2r3",
"memberId": "a1b2c3",
"recipientName": "Sam Lee",
"recipientPhone": "+14155550102",
"recipientEmail": "sam@example.com",
"title": "Install water heater",
"status": "assigned",
"recipientStatus": "unknown",
"etaWindowStart": 1793552400000,
"etaWindowEnd": 1793563200000,
"etaConfidence": "scheduled",
"publicUrl": "https://eta.page/K7M2-P9X4-Q8R3",
"apiUrl": "https://api.hellotracks.com/api/eta/k7m2p9x4q8r3",
"showWorkerName": true,
"showMap": true,
"branding": {
"companyName": "Example Plumbing",
"companyId": "c1d2e3"
},
"viewedAt": 0,
"readyConfirmedAt": 0,
"accessNotes": "",
"rescheduleRequestedAt": 0,
"rescheduleNote": "",
"source": "public_api",
"createdById": "c1d2e3",
"createdByName": "Example Plumbing",
"createdAt": 1793520000000,
"updatedAt": 1793520000000,
"expiresAt": 1796112000000,
"revokedAt": 0,
"expired": false,
"revoked": false,
"job": {
"id": "650000000000000000000001",
"title": "Install water heater",
"date": "2026-11-02",
"status": "assigned",
"progressCode": 1,
"timeWindow": {
"start": "09:00",
"end": "12:00"
},
"address": "500 Market St, San Francisco, CA 94105"
},
"recipientSafe": {
"ready": false,
"accessNotesAdded": false,
"rescheduleRequested": false
}
}
},
"error": null,
"meta": {
"path": "/v1/eta/sessions/{id}/refresh",
"method": "POST"
}
}{
"data": null,
"error": {
"code": "invalid_request",
"message": "date must be YYYY-MM-DD"
},
"meta": {
"path": "/jobs",
"method": "GET"
}
}{
"data": null,
"error": {
"code": "invalid_api_key",
"message": "Invalid Hellotracks API key."
},
"meta": {
"path": "/jobs",
"method": "GET"
}
}{
"data": null,
"error": {
"code": "forbidden",
"message": "No permission."
},
"meta": {
"path": "/jobs",
"method": "GET"
}
}{
"data": null,
"error": {
"code": "throttled",
"message": "Too many requests."
},
"meta": {
"path": "/jobs",
"method": "GET"
}
}{
"data": null,
"error": {
"code": "internal_error",
"message": "Hellotracks API is temporarily unavailable."
},
"meta": {
"path": "/jobs",
"method": "GET"
}
}Authorizations
Your API key, from More → API & Integrations in the dashboard, or from ht signup / ht auth login.
Path Parameters
ETA session id (eta_...).
Example:
"eta_k7m2p9x4q8r3"